The bulb will thus get warm on the inside, but cold on the outside owing to the low temperature of the fridge. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. It was a defect in the coating. It is not working. DO NOT BUY LG. VERY limited income. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. We did not buy the extended warranty. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. Try rotating it by hand. May 18, 2017 they came back to replace the defrost sensor. We own an LG French Door refrigerator/freezer with ice maker. Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. Purchased a Kenmore Elite, model 79574023412 in 2016. Then I went on the internet to get suggestions. Other problem that is frequently reported by LG users is cracks and/or breakdown of shelves. AVOID BUYING LG products. I bought an LG refrigerator about 4 years ago, today the compressor died. From there, let the frost melt. They came again in april, tore the ENTIRE refrigerator apart down to the frame trying to find the leak, but LG insisted that their refrigerators dont have problems and told the repairman to reorder and reinstall yet another compressor. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. We’ll be happy to look into this and answer any questions that you have. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Yes, there is a current recall of approximately 20,000 LG and Kenmore Elite Trio three-door refrigerators. I hope my review helps clear the air up for anyone thinking about making a purchase of a LG product. Have not seen this # in previous recall notices. In this situation, we recommend checking the drain to see if it’s frozen or clogged. The problem is the the ice dispenser turns itself on and it dumps all the ice on my kitchen floor. The Authorized dealer said he will replace it with a newer model compressor but he guarantees it will go again. LG Recall/ LG Electric Ranges:  Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers. Was told since it went past the one year mark and I did not purchase an extended warranty from them I am out of luck. It was replaced a little over a year ago when I had a problem, for $2400 I did not expect problems. It also was the compressor. LG uses only 3 known outlets for the replacement parts. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. Either way it is bad business practice and the consumer needs relief. After reading the reviews on here we were prepared for a horrible experience and to have to go without a fridge/freezer for months with two young kiddos!! I also have Kenmore Elite fridge with failed compressor and need to know how to get action. No Cold Air. He was very professional and and explained to me contrary to other reviews on here that LG has upgraded and improved their software and the compressors so hopefully this will not happen again. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. We put a thermometer in the fridge and freezer. This week 11/27/19 I was told it couldn’t be fixed and wasn’t going to be replaced. Last year they had settled one for Refrigerators and now I am see there is one for Washers with mold. I am guessing it will be $350 on labor based on Sears estimate. Now in under 2 years the compressor failed according to the technician and parts are on order. Hello Cynthia. Ensure that the defrost heater is working properly to prevent such problems. A condenser coil’s job is to cool your refrigerator. The formed frost will jeopardize the free circulation of air in the evaporator coil. Technician did not show, his reason was he was overbooked, he was tired and it was too late. ☆BEWARE BUYING AN LG REFRIGERATOR☆, they KNOW that they are defective, but nobody will do anything to help defrauded customers!!! Not to mention, the ice gets in the way of cooling. Why was it that refrigerators used to last decades and now they are only food for a half dozen years. Also, you’ll need to use minor amounts of detergent and some warm water. Unsubscribe easily. OMG, done with sears. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. Hello Aswain.Thank you for notifying LG of the experience you have encountered thus far. DO NOT BUY!! Bought it in 2015 with 5 year extended warranty from Home Depot, nice features and look, first time no cooling in 2018, linear compressor broke, had to buy a small freezer to move the food as the service came after a week, then another week for the compressor to arrive. He replaced the part and mentioned that it may not work and something major could be wrong. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Never will buy LG products again!!! Upon arriving, he ran a few diagnostics and reset the circuit board. When I told the technician about it, he said it wasn’t anything he could fix. Our appointment time was between 1pm and 5pm. There were three reports of minor burns to hands or arms. Enjoy reading our tips and recommendations. If this occurs, water will flow over the drain, thus dripping to the end of the compartment. We have already been without a frig in the house for two weeks. Hello Patricia. Maybe Kim Jung Un could loan out his unemployed Nork Nuke engineers to help solve these problems and get the peninsula back in the green again. http://www.youtube.com/user/LGHomeAppliance, http://www.lg.com/us/public-notices/appliances. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. This is the mechanism that sends water to the icemaker and dispenser. Your email address will not be published. I love my fridge but wish this was not happening…..I need lights. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. It’s not illegal to install but it is not considered code approved. LG is the most recommended brand for refrigerators for its quality and customer service. Add me to the Class action lawsuit. I purchased a Kenmore 24 cu. I’ve also started having issues with the vertical bar on the left door blocking the fridge from completely closing. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. I am currently in the same situation. I am still fighting for a replacement. I have several good LG products; this isn’t one of them. This is around 2 years and 1 month. Today this LG fridge broke again. I just love the shelves that go strait across vs the adjustable shelves that I previously had. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. LFX28968ST. We can help. We’ve got 4 routine habits to follow. All Rights Reserved. I never perchase anything else from Sears or Kenmore/LG. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. The remedy for this problem is making sure that the doors are closed tightly. In the old days we used to put the old fridge out in the garage after the remodel where it cooled beer for 20 more years. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Both read 60' Fahrenheit. It cost me about an hour looking at YouTube to figure out how to fix it and around $20 in parts. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! He suggested we get in touch with LG and have them come and check it out. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Another problem reported is LG refrigerator is not defrosting: To know if refrigerator is defrosting or not, check the defrost heater and defrost thermostat. Sears has TERRIBLE customer service. The class action lawsuit against LG features several of the “thousands of complaints” about the refrigerators failing. The best way to find parts for LG LFXS24623S/01 is by clicking one of the diagrams below. Hello Jay. We are still waiting for repair. All have failed except oven. Since then it has been a down hill spiral with so many problems. Hello Peter. He mentioned these go bad all the time. The app’s features include notifications for an open door and the ability to activate the energy-saving mode. We was happy with the unit while it was working but since then it has been a complete nightmare and I WILL NEVER BUY ANOTHER LG PRODUCT AGAIN IN MY LIFE because of this incident. You will waste your money.

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